VIER rethinks customer dialog and communication. With our "enrich", "engage" and "evolve" offerings, we make contact-based business processes more efficient. We improve the customer experience and the user experience. We combine artificial intelligence with human intelligence, expertise with intuition, years of experience with innovation and research.   Whether in service, sales or clerking, our intelligent solutions analyze, assist and automate contact-based business processes in all industries. They elevate employees to a new level of competence. On the VIER technology platform, our partners and we orchestrate communication, dialog and task processing. It is the only platform from Europe for complete end-to-end solutions - secure data, German cloud and local service included!